Legal

Privacy Policy

Last updated: June 7, 2026

salas.works ("we," "us") helps local businesses with an AI phone receptionist, a website, and related services. This policy explains what information we handle, why, and your choices. By using this website or our services, you agree to this policy.

Plain-English summary: We collect only what we need to answer you and run the service. We don't sell your data. For our business clients, we act as a service provider and try to hold as little personal information as possible.

1. Information we collect

From website visitors

  • Booking & questionnaire forms: the name, email, phone, business, and notes you submit.
  • Website chat: the messages you send to our assistant, used to answer you and book a call.
  • Basic technical data: standard server/log information (e.g., IP address, browser) from our hosting provider for security and reliability.

From the AI phone receptionist (for our business clients)

  • When we operate an AI receptionist for a business, we process call information (such as time, duration, and outcome). If call recording or transcription is enabled, call content may be processed to book jobs and capture leads.
  • For that data, the business client is the owner of their customers' information; we act as their service provider. Each client's dashboard data is kept separate, and by default we store only non-personal statistics (counts, durations, outcomes).

2. How we use information

  • To respond to inquiries and book your free call.
  • To provide and operate the services we're hired for (receptionist, website, reporting).
  • To maintain security and improve the service.

We do not sell your personal information.

3. Service providers we use

We rely on reputable third parties to run the service. Each processes data under their own terms:

  • Netlify — website hosting and form handling.
  • Anthropic — the website chat assistant (AI).
  • ElevenLabs — AI voice for the phone receptionist.
  • Cal.com — booking/scheduling.
  • Google (Sheets, Looker Studio, Fonts) — dashboards and reporting.
  • Twilio / Resend — text and email notifications (where enabled).

4. Call recording & consent

Where an AI receptionist records or transcribes calls, applicable laws (including California's all-party consent rules) may require that callers be informed. Our business clients are responsible for enabling the appropriate notice/consent for their calls; we help configure it. If you called a business using our service and have questions, contact that business.

5. Cookies

The website uses minimal cookies. Embedded tools (e.g., the Cal.com booking widget) may set their own cookies to function. You can control cookies in your browser settings.

6. Data retention

We keep personal information only as long as needed for the purposes above or as required by law, then delete or anonymize it. Client dashboard data is retained per our agreement with each client.

7. Your choices & rights

Depending on where you live (including California/CCPA), you may have the right to access, correct, or delete your personal information, and to opt out of certain processing. To make a request, email alex@salas.works and we'll respond as required by law. If your data was collected by a business using our receptionist, please also contact that business (the data owner).

8. Children

Our services are for businesses and are not directed to children under 13.

9. Changes

We may update this policy; we'll revise the "last updated" date above. Material changes will be posted here.

10. Contact

Questions? Email alex@salas.works.

This template is provided for convenience and is not legal advice. Please have it reviewed by a qualified attorney for your jurisdiction and business before relying on it.